Privacy Policy

What does VCC Bank do with your personal information?

WHY? Financial companies choose how they share your personal information. Federal law gives consumers that obtains financial products for personal, family, or household use the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
– Social Security number and income
– Account balances and payment history
– Credit History and Credit Scores

HOW? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons VCC Bank choose to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus:
Yes, VCC Bank shares.
No, you cannot limit sharing.

For our marketing purposes—to offer our products and services to you:
No, VCC Bank doesn’t share.
We do not share.

For joint marketing with other financial companies:
No, VCC Bank doesn’t share.
We do not share.

For our affiliates’ everyday business purposes—information about your transactions and experiences:
Yes, VCC Bank shares.
No, you cannot limit sharing.

For our affiliates’ everyday business purposes—information about your creditworthiness:
No, VCC Bank doesn’t share.
We do not share.

For our affiliates to market to you:
Yes, VCC Bank shares.
Yes, you can limit sharing.

For nonaffiliates to market to you:
No, VCC Bank doesn’t share.
We do not share.

To Limit Sharing:

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Questions? Call 540-260-3126 or 804-344-5484; or go to vacommunitycapital.org

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
– VCC Social Enterprises
– Virginia Community Capital, Inc.
– LOCUS Capital, Inc. and LOCUS Impact Investing (collectively referred to as LOCUS)

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
– VCC Bank does not share your information with non-affiliate companies so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
– VCC Bank does not engage in joint marketing.

Other Important Information

VCC Bank is chartered, licensed or registered under the laws of State of Virginia and is subject to regulatory oversight by the Federal Reserve Board. Any consumer wishing to file a complaint against VCC Bank should contact the Federal Reserve though one of the following means: By U.S. Mail: P.O. Box 1200, Minneapolis, MN 55480; Telephone 1-888-851-1920(Toll Free) or 1-877-766-8533 (TTY); or Email: [email protected].

Download a copy of our privacy policy HERE.